“Customer satisfaction was clearly top priority.” Lynne S.
3 EASY STEPS TO A CLEAN HOME
YOUR TRUST AND SECURITY
ARE IMPORTANT TO US
SAVES YOU TIME
Everything we do at Kleen Homes is intended to save you time. From our online quoting, scheduling and billing to our fast and responsive communications to our one-question customer-satisfaction survey. Your time is important to you, and that makes it important to us!
SAFETY FIRST
Everything we do at Kleen Homes is intended to keep you safe. From rigorous background checks of our cleaners to carefully selecting the cleaning products we bring into your home to utilizing the most advanced SSL technology to protect your data. Your safety and security are important to you, and that makes it important to us!
HIGH QUALITY
Everything we do at Kleen Homes is intended to provide the highest quality service. From online chat to convenient online billing to customer-focused employees who want your experience to be the best it can be. High-quality service is important to you, and that makes it important to us!
MOBILE FRIENDLY
Book from your mobile device just as easily as from your computer.
OUR PROCESS
We’re different than other cleaning services. We believe you should pay only for what you want from a cleaning service. At Kleen Homes we hold ourselves to the highest standards and work hard to meet our commitments.
- A clean home starts with a clean bathroom. If that’s all you need us for, that’s all you pay us for. Of course, if you want us to tackle more cleaning projects, we are happy to do that anmeldelse.
- Our services are thoroughly documented for everyone’s peace of mind. We make our cleaning protocols available prior to the start of a new partnership, and upon request thereafter.
- Our quality control team has developed a simple yet highly effective method for tracking customer satisfaction – our Kleen Homes Quality Control Process is unmatched by our competition.
COMPLETE HOME CLEANING WITH
À-LA-CARTE MAID SERVICES
Deep Clean / Move-in-out
Floor Cleaning
Interior Window Cleaning
Laundry
Inside the Fridge
Inside the Microwave
Inside the Oven
Stovetop
Rotate your Mattress
Change the Bed Linens
Wall Washing
Wash and Dry Dishes
Start a Load of Dishes
Stairways/Hallways
Rug Doctor Carpet Cleaning
Rug Doctor Upholstery Cleaning
Odor-Stop, Odor Remover Treatment
Balcony/Deck Cleaning
OUR QUALITY CONTROL PROCESS
Our competitors are jealous of this!
We work hard to communicate clearly with our customers and team members. We want happy customers and happy team members, and treat everyone with kindness and respect. Life happens and issues will come up that will require us to make good on our promises, and make good we will.
We have developed a simple evaluation system that allows direct feedback from our customers to our cleaners. After every service call, we will send you a one-question service asking you to rate our work. This information is tracked by cleaner– and over time cleaners earn a running average much like online reviews. Our reward systems honor those cleaners who accumulate stellar evaluations espanolcial.com/.
Here’s the simple survey question you will be asked to answer after each visit, via secured, confidential email reply:
How would you rate our most recent service visit?
Our company standards expect that every interaction between a customer and a team member will result in the customer with a happy face. If not, we all have a frowny face until we make it right.
Other companies consider an OK face to be just that, OK. Not at Kleen Homes. We see this as a sign that we missed something that must be addressed – and address it we will.
Alarms go off at our place whenever a customer selects this face! We obviously missed something significant and need all hands on deck to get it fixed – and fix it we will.
Complete home cleaning with
À-la-carte maid services.
Pay only for what you want.
